At Sassyfi, we prioritize the privacy and security of our clients, ensuring that your personal information is protected and handled with the utmost care. Our privacy policy is designed to provide transparency and peace of mind when you engage with our writing and content services.

Personal Information

We may collect personal information to deliver customized and tailored services that meet your specific needs. Rest assured, any information shared with us is used solely for the purpose of service provision and is never shared with third parties without your explicit authorization.

Security

To safeguard your information, we implement robust data protection measures, including physical, electronic, and managerial procedures. These measures are designed to prevent unauthorized access or disclosure, ensuring that your information remains secure and confidential.

Payment Policy

For our writing and content services, we require an upfront deposit before starting any project. This deposit is essential to initiate work on your project, and our team will commence work upon receipt of payment.

Refund Policy

Our refund policy is designed to address each case individually. While we strive for complete customer satisfaction, if you are not fully satisfied with our work, you may request a refund. We offer free revisions prior to considering a refund, and each refund request is carefully reviewed on a case-by-case basis. Clients may request a full or partial refund within 60 days from the date of service. Refunds are typically processed within 10 days from when the dispute is initiated.

Writing Policy

We begin work on your project upon receipt of the upfront payment or agreement thereof. Our commitment is to deliver 100% original content that aligns with your specific guidelines. We utilize the latest quality assurance tools to ensure that you receive high-quality, original work. Until full payment is made, the copyright of the content remains with Sassyfi.

Cancellation Policy

If you need to cancel your order, please provide a minimum notice of 5 days before the project’s commencement for a full refund. Cancellations made after this period may result in partial refunds, depending on the work completed. Any completed work will be delivered to you, and a refund will be processed for the remaining deposit. Refunds are typically processed within 10 days of cancellation.

Complaints Handling Mechanism

We are committed to addressing any concerns or complaints you may have promptly and efficiently. If you have any issues or questions regarding our policies, please contact us using one of the following methods:

Your satisfaction is our priority, and we are here to assist you in ensuring a seamless and satisfactory experience with Sassyfi.